Mail addresses are not case sensitive

Posted on 24 Oct 2010 by Alan Burns

I recently wrote that cPanel mail account names are case sensitive for purposes of login. This means that if you created a mail account as [email protected], you cannot login as [email protected]. That login name, because the case differs from how the account was created, is wrong.

E-mail addresses, whether on a cPanel server or anywhere else, are case insensitive. Mail sent to [email protected], [email protected], and [email protected] will all go to the same mailbox, because that’s how e-mail works: case insensitive. Both the user name (the part before the “@” character) and the domain name are case insensitive.

For example: [email protected] and [email protected] would resolve to the same address when mail is sent to them, but when logging in [email protected] and [email protected] are two different logins.

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